Privacy Policy

Privacy Policy

Effective Date: 3oth October 2025

At Indovia Global, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, communicate with us, or engage with our import-export services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our services.

1. Information We Collect

We may collect the following types of information from our customers, suppliers, and website visitors:

a. Personal Information

• Full Name- Nilesh Namdev Deve
• Company Name- Indovia Global
• Email Address- Nileshdeve@indoviaglobal.com
• Phone Number- +91 8888780193
• Billing and Shipping Address-136 D-Niwas,A/P- Pitalwai ,Wakan. Tel-Poladpur, Dist -Raigad,Pin Code-402303,Maharashtra ,India.
• Tax or Business Identification Numbers (for trade purposes)-27APXPD4374E1ZL.
•  

b. Non-Personal Information

• Browser type, IP address, device details, and operating system-WINDOWS 11
• Website usage statistics (through analytics tools)-Google Analytics

c. Transactional Information

• Order details, payment status, and shipping records
• Product inquiries, quotations, and communications related to trade transactions

2. How We Collect Information

We collect information through:

• Website forms (e.g., inquiry, registration, or contact forms)
• Direct communication via email, phone, or business correspondence
• Cookies and analytics tools that automatically track website activity
• Trade transactions when you place an order, request a quotation, or register as a vendor/customer.

You may choose not to provide certain information, but it may limit your ability to access some services.

3. How We Use Collected Information

Indovia Global uses collected data for the following purposes:

• To process orders, shipments, and customer requests
• To manage customer accounts and provide after-sales support
• To improve our website, products, and customer experience
• To comply with international trade, taxation, and export laws
• To send important updates, promotional materials, or policy changes (only with your consent)
• To respond to inquiries and resolve disputes

4. Information Sharing with Third Parties

Indovia Global does not sell, trade, or rent personal information to others.
We may share limited data with third parties only under the following conditions:

• With logistics partners, customs agents, and shipping carriers for order delivery
• With payment gateways or banks for secure transaction processing
• With regulatory or legal authorities when required by law or government order
• With IT or analytics service providers who support our website operations (bound by confidentiality agreements)

All third-party partners are obligated to maintain the same level of data protection as Indovia Global.

5. How We Keep Information Safe

We implement strict technical and organizational measures to safeguard your information:

• Encrypted data storage and secure servers
• SSL encryption on our website for data transmission
• Restricted access to authorized personnel only
• Regular system monitoring and updates to prevent breaches

However, no online transmission or electronic storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic.
You may choose to disable cookies in your browser settings, but some parts of the website may not function properly as a result.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill trade or service obligations
• Comply with legal and accounting requirements
• Maintain business records for regulatory compliance

Once no longer required, data is securely deleted or anonymized.

8. Your Rights

You have the right to:

• Access and review your personal data
• Request correction or deletion of inaccurate information
• Withdraw consent for marketing communications at any time
• Contact us regarding any privacy-related concerns
• Requests can be made by emailing us at [Insert Official Email Address].

9. International Data Transfers

As an import-export business, we may transfer your data across borders to fulfill trade requirements.
We ensure that such transfers comply with applicable data protection and international privacy laws.

10. Updates to This Policy

Indovia Global reserves the right to update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date. Continued use of our services after changes means you accept the updated terms.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Indovia Global
Email:inquiry@indoviaglobal.com
Phone:8888780193
Address:136-D Niwas. A/P- Pitalwadi Wakan, Tal- Poladpur Dist- Raigarh 402303. Maharashtra.